At Arches Counselling our mission is to provide therapy that is respectful, validating, and collaborative. What matters to us is that you have an experience of compassionate curiosity.
Virtual
Our virtual sessions are through OwlPractice; a secure video and messaging platform which is Canada’s number one choice for mental health practitioners. If there are technical difficulties we have a privacy-compliant backup video platform.
In Person
For in-person sessions, Arches Counselling adheres to the Provincial government and British Columbia Association of Registered Clinical Counsellors for health and safety guidelines. We follow enhanced disinfecting protocols, wear and offer masks, provide hand sanitizer, and use Hepa air purifiers in our office. Clients and therapists with any symptoms of a cold, flu, or Covid-19, including coughing or sneezing will be advised not to attend in-person sessions.
Telehealth
For circumstances where video is not a possibility or a phone call is preferred, telehealth sessions are available, however please note it is not secured beyond the telecommunications provider. Arches Counselling will conduct your session in a private space.
We Need Your Help
We have been thinking about how to respond to the many people affected by the wildfires and have chosen to sponsor a family. This family helped raise me as a child and I spent many days and nights in the care of each of these beautiful homes and hearts. If you are able you can support them directly through the GoFundMe, alternatively we will donate a portion of our earnings from any counselling services during the month of September directly to this family. We know there are many families struggling and we will continue to help our community. Thank you – Akeiko and the Team at Arches
